Privacy Policy

Introduction

Mission (Hougang) Medical Clinic (MMC) is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your information in accordance with Singapore's Personal Data Protection Act (PDPA).

Information We Collect

Medical Information

• Patient medical history
• Treatment records
• Diagnostic results
• Medications prescribed
• Allergies and adverse reactions

Personal Information

• Name and identification details
• Contact information
• Address
• Date of birth
• Emergency contact details

How We Use Your Information

Healthcare Provision

• Diagnosis and treatment
• Appointment scheduling
• Medical record maintenance
• Communication about your healthcare

Administrative Purposes

• Billing and payment processing
• Insurance claims processing
• Appointment reminders
• Clinical communications

Information Security

We implement appropriate security measures to protect your personal and medical information from unauthorised access, disclosure, alteration, or destruction. Access to your information is restricted to authorised staff involved in your care.

Information Sharing

We may share your information with:

• Other healthcare providers involved in your care
• Insurance providers for claims processing
• Government authorities as required by law
• Third-party service providers who assist in our operations

We do not sell or rent your personal information to third parties for marketing purposes.

Your Rights

You have the right to:

• Access your medical records
• Request corrections to your information
• Receive an accounting of disclosures
• Opt-out of certain information sharing

To exercise any of these rights, please contact us during our operating hours.

Contact Information

For privacy-related inquiries or to exercise your rights, please contact us:

Updates to Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically.